Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

If your order exceeds $35, you will not be charged for delivery service if your location is in downtown or city center. Other areas which are distant from the city’s center will have a different rate. We will contact you after you place an order for an accurate rate.

Currently, we are accepting only direct bank transfer or cash on delivery.

How long will delivery take?

It only takes a day to hand you your order if your location is in Phnom Penh. If your current address is outside Phnom Penh, it may take 2-3 days.

How secure is shopping in the Online Shop? Is my data protected?

We have our core value and your data won’t be shared with any other third party.

What exactly happens after ordering?

We will contact you to confirm your order and give you more detail information about delivery and other concern.

Do I receive an invoice for my order?

Yes, we will attach the invoice to you.

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